Terms & conditions
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1. Sale of vehicles
All vehicles are sold subject to availability and the terms set out in your order confirmation. Prices include VAT where applicable.
2. Deposits & reservations
Reservation deposits secure a vehicle for 48 hours and are refundable if you choose not to proceed within that window. Deposits paid against a completed sale are non-refundable except where required by law.
3. Finance
Drive Away Direct Ltd is a credit broker, not a lender. All finance is subject to status and affordability. Written quotations are available on request. You may cancel a regulated finance agreement within 14 days under section 66A of the Consumer Credit Act 1974.
4. Part-exchange
Any part-exchange offer is subject to inspection on collection. Where the vehicle differs materially from the details provided, we reserve the right to revise the valuation.
5. Delivery
Delivery dates are estimates. We are not liable for delays caused by third parties or events outside our reasonable control. Risk in the vehicle passes to you on delivery.
6. Warranty
Every vehicle comes with the warranty described on the vehicle page or in your order confirmation. Extended cover is available on request. Statutory rights under the Consumer Rights Act 2015 are not affected.
7. Limitation of liability
Nothing in these terms limits our liability where it cannot be limited by law. Otherwise, our liability is limited to the price paid for the vehicle.
8. Complaints
Please contact Lukebradley0@gmail.com. If we cannot resolve a regulated finance complaint you may refer it to the Financial Ombudsman Service.